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Showing posts with the label change Management

Pain points in e-Governance – 7 : Different Level of Maturity in e-Governance Applications

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Different Levels of Maturity in e-Governance Applications Now in the era of Digital India, every department has adopted e-governance as mandated by Government. Depending on the driving forces applications have designed and developed. Heads of the department are driving forces for such initiatives. If HOD is tech-savvy, he adds a lot of value addition to the application. If HOD is not tech-savvy, he purely depends on consultants or at the mercy of an application development agency. As the posting of the HOD keeps changing, so the application. Over a while, the different applications will be in different maturity levels.   A typical e-Governance life cycle is as follows  In each of the tasks, there are sub-task as below  e-Governance Strategy Development Needs Assessment Define clear vision & objectives Prioritization of services and projects Incorporate domestic and global learnings Identify institutional structures ...

Good Governance Application 1 : e-Office

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  Satisfaction For me it’s one of the stage, when we achieve a daunting and nearly impossible task, in time, with neat & smooth finish. This particular task had all possible resistance and was more prone to sabotage. Yet with precise planning, dedicated & committed team and also with huge support from the highest possible level in bureaucracy, we could execute it like a cake walk. Government moves with file. Every letter received by an public or any service given to stakeholders or any policy decision or for that matter anything in government are recorded in note sheet of file and decision are taken accordingly. This system is accountable and full proof. The issue with manual filing system is tracking is difficult, delay, tampering, loss etc., and more over the process consumed more paper. It is assumed that, in manual system an average document was photocopied 19 times, paper files get doubled every 3.5 years , paper usage in an average office grows 22 percent a y...