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Showing posts with the label vendor locking

Pain points in e-Governance – 4 : Reinventing Wheel

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  Reinventing Wheel  Anything under the sky, is a stake holder for a government and hence governance becomes challenging. It needs constant change/innovation/adoption. In a federated system, where every state has its own powers, bureaucrats often try to leave their foot prints within the system by making change/innovation/adopt. Depending on the strength of the change, legacy may continue or perish. But the fact remains, the expenditure for any change is borne by all of us. Change process is slow in government due to due process of rules and regulation, as compared to corporate. Hence, ideally in a technology driven governance, it’s always better to adopt the solution, which are time-tested. Since Indian state governance is built on colonial legacy system, the process is largely same, with minor changes due to Cultural, demo-graphical situation and also geographical situation. Hence adoption of technology with minor changes is more viable in terms of efficiency. For te...

Pain points in e-Governance - 2 : Vendor Locking

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  Vendor Locking  Government has involved many big/small IT companies for development and implementation of many technical project due to lack of its internal capacity. Most of the times companies quote unjustifiable low rate to get these contracts. Many projects are singed for a duration of 3-5 years, with provision for extension. Once the work start many fails to deliver in time. One of the main reason for this is failure is frequent change request in application, many times resulting change in scope of work. If the raised Change Request involves financial, then a committee will look in to the costing quoted by the company and then negotiation, renegotiation, walkout, threats of law suits/arbitration and finally every minor word in contract wake up, resulting in delay leading to service hampering resulting in public inconvenience.  Two questions arise out of it. One why government keep changing its requirement and other is why company must keep charging for addition...