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Good Governance Application 2 : Direct Benefit Transfer

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  Plugged In / Leak Off/ Sealed Only 15 paise reaches the needy’: SC quotes one of the major politician remarks in its Aadhaar verdict in 2016. This quote came In 1985, on a visit to drought-affected Kalahandi district in Odisha as “ every rupee spent by the government, only 15 paise reached the intended beneficiary”. That was the scenario in those days. Has it changed now, my answer will be, yes, to a larger extent. Governments across the world run large cash/kind transfer programmes as an incentive to access essential commodities to its beneficiaries as a part of the government manifesto.  Even though the intention is good, due to the process, pilferage was high. Let’s take an example of scholarship, the flow of release is depicted below.   The issue with this flow is too many intermediaries, delay, lack of a mechanism to know whether the intended beneficiary received it or not. Due to the nonexistence of bank account to beneficiary cash disbursal happens at the l...

Pain points in e-Governance – 6 : IT Procurement

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  IT Procurement   Everyone in the field undoubtedly agrees that this is the most painful area. Unlike other procurement, IT procurement is so tricky, a lapse may lead to a head roll and will have a serious impact on project implementation.     Every Government servant must follow certain principles, which are termed as the canons of financial propriety. While spending, Exercise the same vigilance as a person of ordinary prudence would exercise in respect of the expenditure of his own money.  No one should spend to his advantage,  Expenditure should not be for a person or a community unless a court order or a policy on it.    It is also clearly mentioned that the duty of every Government servant shall not merely to observe complete integrity in financial matters, but also to be constantly watchful to see, that the best possible value is obtained for all public funds spent by him or under his control and to guard scrupulously against every k...

Good Governance Application 1 : e-Office

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  Satisfaction For me it’s one of the stage, when we achieve a daunting and nearly impossible task, in time, with neat & smooth finish. This particular task had all possible resistance and was more prone to sabotage. Yet with precise planning, dedicated & committed team and also with huge support from the highest possible level in bureaucracy, we could execute it like a cake walk. Government moves with file. Every letter received by an public or any service given to stakeholders or any policy decision or for that matter anything in government are recorded in note sheet of file and decision are taken accordingly. This system is accountable and full proof. The issue with manual filing system is tracking is difficult, delay, tampering, loss etc., and more over the process consumed more paper. It is assumed that, in manual system an average document was photocopied 19 times, paper files get doubled every 3.5 years , paper usage in an average office grows 22 percent a y...